Email Setup

Web Mail

To use webmail go to www.registeredhosting.ca and click on the WebMail button. Log in with your username (email address, lower case) and your password.

 

Account Type: Choosing IMAP or POP3

Short answer: Unless you have specific reasons to use POP3, use IMAP.

Details: The basic difference between IMAP and POP3 is where the mail is stored. With IMAP mail is stored on the server and can therefore be synchronized between multple devices more easily. It will synchronize mail status (read/unread etc) between devices. It also supports IMAP IDLE, which allows your mail client to be instantly aware of new messages in your inbox.

With POP3 mail is typically downloaded from the server and subsequently deleted. There are options to leave the mail on the server, but in general IMAP does a better job of this. POP3 in some circumstances may be more bandwidth friendly.

Encryption: Choosing SSL, STARTTLS or none.

It's best to use SSL for incoming mail, and STARTTLS for outgoing. Some (probably outdated) antivirus software has issues with encrypted incoming mail as it may not be able to scan it.

General Settings

Email Type

Incoming Mail Server
(all lower case)

Incoming Port Number

Outgoing Mail Server

Outgoing Port Number

Other

IMAP

imap.registeredhosting.ca

993 (SSL on)

-or-

143 (SSL off, STARTTLS optional)

smtp.registeredhosting.ca

587 (SSL off, STARTTLS optional)

User name for both incoming & outgoing is your full email address like user@yourdomainname.com
(all lower case)

For outgoing mail server settings, turn the setting for authentication to on. Use the same user name and password that you use for incoming mail.

POP

pop3.registeredhosting.ca

995 (SSL on)

-or-

110 (SSL off)

smtp.registeredhosting.ca

587 (SSL off, STARTTLS optional)

User name for both incoming & outgoing is your full email address like user@yourdomainname.com
(all lower case)

For outgoing mail server settings, turn the setting for authentication to on. Use the same user name and password that you use for incoming mail.

 

Using Office 365 with our DNS

Open the Microsoft intructions in a new tab. They can be found here. When you encounter a section requiring a DNS entry, you can refer here for an example of how to enter it. Please always replace "yourdomain.com" with your domain name.

Add a TXT or MX record for verification

Create a new record with the following:

Name:  yourdomain.com
Type: TXT
Content: MS= ms XXXXX (Provided by Microsoft)
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add MX record to route email

Name:  yourdomain.com
Type: MX
Content: (Provided by Microsoft, usually in the form of yourdomain-com.mail.protection.outlook.com)
Priority: 0
TTL: 3600
Preserve: (checked)

Add three CNAME records

Name:  autodiscover.yourdomain.com
Type: CNAME
Content: autodiscover.outlook.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  lyncdiscover.yourdomain.com
Type: CNAME
Content: webdir.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  sip.yourdomain.com
Type: CNAME
Content: sipdir.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add two CNAME records for Mobile Device Management (MDM) for Office 365

Name:  enterpriseregistration.yourdomain.com
Type: CNAME
Content:  enterpriseregistration. windows.net
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  enterpriseenrollment.yourdomain.com
Type: CNAME
Content:  enterpriseenrollment.manage.microsoft.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add a TXT record for SPF to help prevent email spam

Name:  yourdomain.com
Type: TXT
Content:  v=spfl include:spf.protection.outlook.com -all
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add two SRV records

Name:  _sip._tls.yourdomain.com
Type: SRV
Content: 1 443 sipdir.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  _sipfederationtls._tcp.yourdomain.com
Type: SRV
Content: 1 5061 sipfed.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)